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Write to the desk

Contact Us by Email

Butlington does not publish a telephone number or a street address on this website. Guidance is handled by email so you keep a record of what was said.

hello@butlingtonfeedback.com

  • Quotes and plan comparisons
  • Claim first-day questions
  • Renewal and mid-term changes
  • Advisor applications

The guidance desk reads messages every day. Include the line of cover and, if you already hold a policy, the name on the schedule. Do not send full medical files until a guide asks for them.

Papers and a pen ready for a coverage review

New to cover

Describe the people, home, vehicle, trip, or business. We reply with the questions that actually change a premium.

Already insured

Tell us the renewal month and what feels unclear. Sometimes the right advice is to stay with the schedule you have.

A claim is open

Share what happened and when. We will point you to the checklist for that line of cover before asking for a pile of documents.