Life Insurance
Income protection and lump-sum life cover so a household can keep its plans if a breadwinner cannot work or is no longer there.
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A storm-damaged roof, a clinic bill, or a dented bumper should not become a second crisis. Tell us what you want to protect and a Butlington advisor will shape a quote around that life, not a generic bundle.
20years of experience
About Butlington
We’re Committed to Provide the Best Insurance Service
People buy insurance on a quiet afternoon and need it on the worst day of the year. Butlington was built for that gap. Since 1992 our advisors have translated schedules, exclusions, and claim paths into language a household can actually use.
We do not rush a signature. We walk through what is paid, what is paused, and what you must tell us if life changes. That conversation is the product.
- Fair, explained premiums
- Licensed advisory team
- Claims guides on duty daily
- Cover you can read aloud
Elena Marlow
Chief Coverage Officer
Our insurance services
Better Insurance for Everyone
Registered nurses do not replace a health plan, and a garage does not replace motor cover. Each Butlington service is a contract with a named promise, a waiting period you can see, and a person who stays on the file.
Contact us for better help and services. Explore all services
Car Insurance
Collision, third-party injury, and repair pathways for daily drivers, including a clear rule for windscreens and courtesy vehicles.
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Health Insurance
Hospital, specialist, and recovery benefits with networks you can check before a procedure is booked.
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Home Insurance
Buildings and contents cover for fire, storm, theft, and the temporary living costs that follow a damaged kitchen.
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Travel Insurance
Medical treatment away from home, trip interruption, and baggage cover written before you lock the departure date.
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Business Insurance
Liability, property, and continuity cover for workshops, clinics, and studios that cannot pause for a month.
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Why households stay
Provide the Best Insurance For You
Main Reason to Choose Us
Bring a renewal letter, a clinic estimate, or a half-finished quote from somewhere else. We line the benefits up in one view: waiting periods, excess, exclusions, and the claim route. The goal is a decision you can explain to your family the same evening.
- 99.5% of complete claims paid
- Financial protection through life
1.8MPolicies in force
940KClaims supported
6800+Care partners
12400Repair partners
Since 1992
Quality Insurance Since 1992
If a pipe bursts or a treatment plan changes, you should not have to translate your own policy at midnight. Butlington claims guides answer the practical questions first: what to photograph, which documents to keep, which costs are yours, and when a loss adjuster visits.
We have spent three decades refining that first hour. It is still the hour that decides whether insurance feels like a promise or a puzzle.
See Protection Stories
How we stand with you
A Claim Is Where Cover Becomes Real
Approachable
You have a guide in us. Value shows up when something breaks: a surgery date, a stolen laptop, a roof opened by wind. Our people are trained to slow the moment down and name the next step.
- Guidance desk open every day
- Written summaries after every review
- Plain-language exclusion checks
Dependable
A policy that looks generous in a brochure and narrow in a claim is not a relationship. We publish claim checklists beside each product and keep the same specialist on a file until a decision is issued.
- Named claims partner
- Repair and care networks you can preview
- Status notes you can reread
Our Mission
Help people buy only the protection they understand. We would rather decline a rushed sale than leave a family surprised by a waiting period they never heard about.
- Advice before application
- Renewal reviews, not automatic rollovers
- Education that stays free to read
Transparent
Premiums, excesses, and sub-limits sit on the first page of every quote. If a benefit is capped, the cap is a number, not a footnote. If we cannot cover something, we say so before you pay.
- One-page quote summary
- Side-by-side plan comparisons
- No silent mid-term wording changes
Policyholder voices
What They’re Talking About
Households tell us the same thing in different words: they wanted a person who would stay past the welcome email.
★★★★★
“The home schedule finally made sense. When the kitchen flooded, the checklist we had already walked through was the one we used. The excess was the number we had agreed, not a surprise.â€
Amira ColeHome policyholder
★★★★★
“I compared three health plans and Butlington was the only desk that circled the waiting period in the meeting. That honesty is why we moved the family cover.â€
Jonas ReedHealth policyholder
★★★★★
“Our workshop van was repaired through their partner garage. I received photo updates and a written list of parts. No chasing, no vague promises.â€
Leila MensahMotor policyholder
★★★★☆
“Travel cover paid the clinic visit abroad and explained the part we still owed. I wish every insurer wrote the way their summary did.â€
Priya RamanTravel policyholder
Talk with a person
Find a Butlington Advisor
Guidance is open every day. Write with a renewal, a claim question, or a first look at cover. A specialist replies by email with the next useful step, not a script.
Start a Conversation
Recognition
Awards & Recognitions
Policyholder Voice Award
Voted by households for explanations they could repeat at the kitchen table, especially on home and life schedules.
Claims Clarity Commendation
Recognised for publishing decision timelines and keeping policyholders updated until a claim is closed.
From the desk
Notes Worth Reading Before You Renew
How to read a life cover schedule
Start with the sum assured, then the definition of disability, then the exclusions. If those three lines are clear, the rest of the booklet is detail rather than surprise.
Read the life guide
What a home policy pays after a storm
Buildings, contents, and alternative accommodation are three different limits. Photograph damage before drying out the room, and keep contractor notes with dates.
Read the home guide
Five questions before motor renewal
Ask about excess, courtesy cars, windscreen caps, named drivers, and whether a claim free year actually changes the premium.
Read the motor guide
People who plan with us
HouseholdsClinicsWorkshopsTravellersStudiosFamily firms